SHIPPING POLICY

Canada & US Shipping

All orders are processed within 24 hours (excluding weekends and holidays) after receiving your order confirmation email.

You will receive an additional email when your order is at the post office and on it's way to you.

Shipping Rates and Estimates

The pieces in our collection vary in size and weight and we cannot offer a flat rate shipping price at this time. 
Our shipping rates are carrier calculated and based on the size and weight of the piece that you are purchasing. Shipping charges for your order will be calculated and displayed at checkout. 

Damages

In the event that your order arrives damaged in any way, please email us as soon as possible at info@florencescollection.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a solution.

If you have any further questions, please don't hesitate to contact us at info@florencescollection.com